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Welcome to Infomaniak Network's support centre, you will find the answers to the most frequently asked questions below.

Hosting »  CMS/Forum/Blog
If you get an error message such as "Could not instantiate mail function" or "An error occurred while sending the registration e-mail notification", then you need to make a change to one of the Joomla configuration parameters. Use the SMTP method with an e-mail address from your domain (or PHP Mail without specifying an address).


Actions to be carried out


Apply CHMOD 0666 to the "configuration.php" file
Log into the Joomla interface and go to Configuration -> Server

Specify the following (see Fig. 1):
Mail Server: SMTP
Site E-Mail: an e-mail belonging to the domain
Sender Name: the sender
SMTP Authentication: Yes
SMTP Security: TLS
SMTP Port: 587
SMTP User: an e-mail belonging to the domain
SMTP Password: the corresponding password
SMTP Server: mail.infomaniak.ch

Or (Fig. 2)
Mail server: PHP Mail
Site e-mail: must be left blank


Illustrated steps


Fig. 1



Corresponding result:





Fig. 2

Corresponding result:


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