Knowledge base

Welcome to Infomaniak Network's support centre, you will find the answers to the most frequently asked questions below.

Hosting »  CMS/Forum/Blog
If you get an error message such as "Could not instantiate mail function" or "An error occurred while sending the registration e-mail notification", then you must change of the Joomla configuration parameters. Using PHP Mail means that your e-mails will arrive without the sender (Root user) being specified. Use the SMTP method with a domain address.

Actions to be carried out

Apply CHMOD 0666 to the "configuration.php" file
Log into the Joomla interface and go to Configuration -> Server

PHP Mail Method

Mail Server: PHP Mail
Site E-Mail: leave deliberately blank
Sender Name: leave deliberately blank
Sendmail path: /usr/sbin/sendmail
SMTP Authentication: No
SMTP Security: None
SMTP Port: 25
SMTP User: leave blank
SMTP Password: leave blank
SMTP Server: localhost

SMTP Method

Mail Server: SMTP
Site E-mail: e-mail
Sender Name: sender
Sendmail path: /usr/sbin/sendmail
SMTP Authentication: Yes
SMTP Security: None
SMTP Port: 587
SMTP User:
SMTP Password: password
SMTP Server:

Illustrated steps

PHP Mail Method

Resulting outcome:

SMTP Method

Resulting Outcome:

Link to this answer :

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