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Welcome to Infomaniak Network's support centre, you will find the answers to the most frequently asked questions below.

Hosting »  CMS/Forum/Blog
If you get an error message such as "Could not instantiate mail function" or "An error occurred while sending the registration e-mail notification", then you must change of the Joomla configuration parameters. Using PHP Mail means that your e-mails will arrive without the sender (Root user) being specified. Use the SMTP method with a domain address.


Actions to be carried out


Apply CHMOD 0666 to the "configuration.php" file
Log into the Joomla interface and go to Configuration -> Server


PHP Mail Method

Mail Server: PHP Mail
Site E-Mail: leave deliberately blank
Sender Name: leave deliberately blank
Sendmail path: /usr/sbin/sendmail
SMTP Authentication: No
SMTP Security: None
SMTP Port: 25
SMTP User: leave blank
SMTP Password: leave blank
SMTP Server: localhost



SMTP Method

Mail Server: SMTP
Site E-mail: e-mail
Sender Name: sender
Sendmail path: /usr/sbin/sendmail
SMTP Authentication: Yes
SMTP Security: None
SMTP Port: 587
SMTP User: webmaster@domaine.xyz
SMTP Password: password
SMTP Server: mail.infomaniak.ch


Illustrated steps


PHP Mail Method
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Resulting outcome:




SMTP Method
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Resulting Outcome:

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